GrandCentral - your personalized calling center

Craig Walker and Vincent Paquet founded Grand Central with the vision to change the way the phone systems works and to provide rich telephony experience. Their product demo at Demo Fall 2006 was awesome. I had a chance earlier today to talk with the folks at Grand Central. This service serves as a centralized personal calling center. Some of the key features I noted were:

• Automatic call forwarding to 3-6 phones
• Personalized greetings and voicemail based on caller
• Call recording for 1-10 hours
• Per call note taking and forwarding
• Spam blocking for phone numbers
• RingShare - allows you to provide a MP3 for your phone number

The basic service is free. For a small monthly fee (under $15), you can get quite a bit more. I asked some questions about other forms of integration and it seems there could eventually be an offering catering to small businesses. To me, a tie in with SalesForce or other CRM systems would be ideal.

This is defniitely something that I recommend taking a closer look at. It’s really pretty awesome. The only difficulty, of course, is that you have to start using a new number. This is not a problem for me as I am moving, but it certainly could be a hurdle for others.